FAQ LIFEEEEE

Can i trust your site?

So many people trust me I lost count at 274. I’ll send you a list of names if needed. If that’s not enough I’ll try other stuff..

If you look on my Insta you’ll see a happy customers story highlight (they could all be fakes though conspiracy life 24/7) and a pinned post with my face where the comments below it are people vouching for me. I also use shopify (which you’ll see in the link once you got to checkout) and you can pay with paypal which has buyer protection. If you still think i’m some dodgy guy out to get you I have an Etsy but all my tapes got taken down but I still have a ton of reviews from the past. My Etsy is here.

Do you ship worldwide?

Yeyaaaaaa and it’s affordable cause we coo.

Is your stuff playable?

😉

How do Pre Orders Work?

I shout out on my mailing list first then on Insta the next day. Usually go live for a week. I try and make extra so I have a bit of stock once I’ve fulfilled the pre-orders but once that’s gone I usually wait for awhile as my audience grows to do another pre order (and sometimes not at all if the drop was quiet). Basically anything with on body printing (cassettes and VHS) is usually under this category as I have to send them off to get printed. Everything else I do in house.

What format are you films?

I have a tight preset now that's taken me years to tweak and get right. I render everything for 4:3 screens. Sometimes with some cropping, sometimes with black bars depending on the media,

What region do you record VHS in?

The region the order is made from unless otherwise requested.

Why my order not here?

Usually it isn’t there because it’s not been long enough. On average any order with the slowest shipping takes no longer than a month (often much faster) even though I have to write 2 – 12 weeks as that’s what the post office say. Standard shipping take about 10 – 21 days to non UK addresses. 

What happens if something is wrong with my order?

I’ll always sort you out big time. E-mail contact@unstableking.co.uk. If I don’t reply in a week it may be in my spam and I’ve missed it so you can always send me a DM on my Instagram with reference to the email! Don’t ever worry this whole project sits upon me making sure I take care of the people who get my stuff which I always do.

Do you do requests?

I will take recommendations and always value people asking for stuff as it gives me an idea of what people want (and often we have similar tastes). But I only really do custom stuff if it’s a large order and we’re working in a wholesale way as the amount I would have to charge for a one off would be quite a lot.

Do you do wholesale?

Yes e-mail me and I will get back to you! I have a price list for my items and also make custom stuff for wholesale.

Do you do restocks?

Of most stuff yes but usually only as my audience grows or I get requests on Insta etc. Some stuff I don’t if there isn’t much demand. The way to keep on top of this is my mailing list which I’ve found to be the fairest way to get it out to everyone.a