Shipping policy

Shipping policy

We work as fast as we can to get orders shipped, but as our collectible pieces are all cut and glued by hand, or because we are dependent on outside providers for printing, our production times are variable. If we have had a large volume of orders for a particular product or if the printers have taken on extra work then out schedule can be affected.

If you are awaiting an order, always feel free to reach out over email or in our discord to find out where in the process your order is - contact@unstableking.co.uk

Shipping Rates and Estimates

All of our shipping is tracked, although customers outside of the United Kingdom or the USA do not get their tracking details sent automatically from the provider, so please email us after your shipping email is sent and we will be able to provide the tracking number.

USA - Free shipping over 100 USD
1-4 Cassettes, 1 VHS - 9 USD
1 VHS, 5 Cassettes or above - 15 USD

UK - Free over 50 GBP
Below 2kg - 4 GBP
Above 2kg - 8 GBP

Rest of the world - Free over 80 GBP
1-4 Cassettes, 1 VHS - 10 GBP
2 VHS+, 4 cassettes+ - 20 GBP

International Shipping

We offer shipping worldwide.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. VCR Zone is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, from our fulfilment centre in the USA for USA orders, or direct from us for UK and Worldwide, you will receive an email notification from us. UK and USA customers will receive their tracking details automatically. For worldwide customers please email and we will be able to provide your tracking details. Worldwide orders are shipped by Royal Mail, however the tracking number will be transferred to your local delivery company.

If you haven’t received your order within the shipping rate time of receiving your shipping confirmation email, please contact us at contact@unstableking.co.uk with your name and order number, and we will look into it for you. I’ll always sort you out. If I don’t get back to you on email hit me up on Insta.

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy page if you have one.

We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order once it is received back at our unit.

In the event that your order arrives damaged in any way, please email me at contact@unstableking.co.uk with your order number and info and I’ll sort you out.

If you have any further questions, please don’t hesitate to contact us at contact@unstableking.co.uk